Customer Care

ClubSol Membership: Auto Shipment Management

Our customers are our priority. Based on the feedback we received, it was widely evident that they preferred the convenience of Auto Shipment Program. However, most customers were dissatisfied with the frustrating process of changing or cancelling an order.

Enter Beautisol's™ new approach to customer service...

The Solution: ClubSol's custom-coded management platform for your complete control

We custom-coded a subscription management platform to provide all our customers total control from the minute they checkout, making any changes or cancellations easy to manage and navigate.

Click on the "My Subscription" tab to show you:

  • What products you are scheduled to receive
  • How often you are scheduled to receive them via auto shipment
  • Exact day the next shipment is scheduled to leave our warehouse

The "My Subscription" area also allows you to make changes instantly. You can:

  • Change the products to be shipped to you
  • Adjust how often you receive the shipment (recurrence)
  • Adjust the date it ships by either moving the date up OR back

When you move the ship date, it resets your recurrence clock as well. So if you rush an order you won't have to worry about running out before the next shipment.

Cancellations

It's hard to believe, but we realize you may, at some point, want to cancel your subscription. We make it easy! Simply log into your account and click on the “My Subscriptions” area and click “Edit”. Once you’re on the edit page simply click on “Cancellation” button and fill out a quick survey of why you are canceling your subscription (so we can do everything we can to improve if needed!) and you're done. It's that simple!

Surveys - Help Us Help You!

Your invaluable feedback is what we use to guide our company and products. No detail is too small - from Beautisol's™ product line to the website - We'd love to hear what you have to say!

Through our quick and easy surveys, you have the power to shape Beautisol™ and help us provide you with the best possible product and customer service. Thank you for you time and we look forward to hearing from you! Happy Glowing!!

Website Feedback

Product Feedback

Cancellation Survey

Go Ahead, Contact Us!

Did we mention we'd love to hear from you? It's true! Your feedback is important to us and we'll do our very best to respond within 24 hours. We want to know what you think of our products and hear about your experience.

Phone: (866) 237-4293

Customer Care: wecare@beautisol.com

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