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Education: Frequently Asked Questions

Self-Tanning Product FAQ

What is the difference between All Seasons Glow and Summer Glow?

What makes Beautisol's® self-tanners unique?

Do Beautisol's® products contain parabens or any other known toxic ingredients?

Do you test your products on animals?

What’s different about Beautisol's® scent?

How long will my tan last?

Will Beautisol's® self-tanners help cover scars and other skin imperfections?

Will my tan be uneven and blotchy?

Are your products OK for sensitive skin?

Why should I choose Beautisol® for my sunless tanning needs?

Am I able to return my products if I'm not satisfied?

Is it safe to use a sunless tanner while pregnant?

Will self-tanner change the color of my tattoo?

Can I get a copy of the instructional inserts I got with my product?

Do I need to exfoliate before applying my self-tanner?

How much should I rub the self-tanner in during the application process?

After my tan has processed and I have showered off the guide color, is there anything I can do to help maintain my sunless tan?

Can I go swimming or work out right after I apply a self-tanner?

If I swim in a chlorinated pool, will my sunless tan go away?

Will self-tanner stain my clothing?

Will the self-tanner protect my skin from sunburn?

What’s the difference between sunless tanners, self-tanners, and tanning extenders?

What are the advantages of self-tanning?

Do I have to be a certain age to use a self-tanner?

Is it possible to have an allergic reaction to the product?

How often can I use the self-tanner?

My Mitt turned green, is this normal?

How often do I need to wash my Mitt?

How do I wash my Mitt?

Anti-Aging Product FAQ

How long does each anti-aging product last?

How do I apply the product?

When do I apply the product?

Where do I apply the product on my face?

How do I get the facelift effect?

You say it's as good as Botox - Why? How?

Do I apply it over my make-up?

Do I need to exfoliate before applying?

Has this been tested? How?

What happens if I get some in my eye? Will I go blind?

How soon can I expect results?

How long will the effects last?

Can I get a copy of the instructional inserts I got with my product?

Order FAQ

How are my products shipped?

When will I receive my order?

Can I track my order?

Why is my basket empty even though I added products to my cart?

Company FAQ

How did Beautisol® start?

Who is Beautisol's® typical customer?

Will Beautisol® offer more products in the future?

How can I become a part of Beautisol®?

What happened to Antidote Skin Care?

Self-Tanning Product FAQ

Q. What is the difference between All Seasons Glow and Summer Glow?

A. All Seasons Glow is our medium self-tanner, and Summer Glow is a dark self-tanner. Both give you beautiful color after one application, with All Seasons Glow being a shade lighter than Summer Glow. Both products can be used for all skin types and applied as necessary to achieve your desired level of tan.

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Q. What makes Beautisol's® self-tanners unique?

A. Our self-tanners – All Seasons Glow and Summer Glow – contain Pure Scent odor eliminating fragrance technology which encapsulates the unpleasant processing odor by 70-80%. Our products are also easy to apply due to the instant bronzer / guide color and our detailed online “How-To” videos. Our proprietary tanning formula eliminates the orange color associated with many typical self-tanning lotions so you get a natural, healthy glowing tan!

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Q. Do Beautisol's® products contain parabens or any other known toxic ingredients?

A. No. Beautisol® products do not contain parabens, propylene glycol, sodium laureth, lauryl sulfate. You can be assured that our products are of high quality and ingredients!

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Q. Do you test your products on animals?

A. No, we do not test our products on animals. We are PETA certified.

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Q. What’s different about Beautisol's® scent?

A. We’ve utilized a cutting-edge odor eliminating fragrance technology, called Pure Scent, to neutralize the processing smell and unpleasant odor typically associated with self-tanners, while also developing a luxurious floral scent to accent the product.

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Q. How long will my tan last?

A. Results may vary and you can typically expect your tan to last four to nine days. This depends on how quickly your body naturally sheds its skin cells. To prolong your tan, we recommend moisturizing daily, showering in medium/ warm water (rather than super hot), and pat dry after bathing or showering. Avoid rubbing your skin dry with your towel as this can remove your tan prematurely.

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Q. Will Beautisol's® self-tanners help cover scars and other skin imperfections?

A. Yes, our self-tanners can help camouflage most scars and minimize the appearance of various skin imperfections such as stretch marks and cellulite. We recommend spending more time on those particular areas, layering the product with multiple applications if necessary. Self-tanner can make hyper-pigmentation (dark spots) darker so we recommend using a dry q-tip to remove excess product from these areas.

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Q. Will my tan be uneven and blotchy?

A. No, as long as you follow our pre-tanning and lotion application instructions. We recommend exfoliating prior to applying your self-tanner and applying a light lotion to drier areas such as elbows, knees, ankles, toenails, and fingernails. While applying your self-tanner, you can take a dry cloth and buff out areas that appear slightly darker.

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Q. Are your products OK for sensitive skin?

A. Yes, however if you have a known allergy, we recommend that you read through the list of ingredients before using a new product for the first time. We also recommend doing a test patch on your forearm or inner thigh when ever trying new products.

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Q. Why should I choose Beautisol® for my sunless tanning needs?

A. At Beautisol®, we have worked hard to create products that reflect the needs of you, our customer. Our products offer the latest in self-tanning technology to ensure that you can safely maintain a gorgeous glow year-round. With an effortless application, Beautisol's® self-tanners give you a beautiful color with no awkward smell. All of our products are NON-TOXIC and are only made with the best ingredients. Finally, if you still aren’t satisfied, we offer a 30 day money-back guarantee!! Happy Glowing!

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Q. Am I able to return my products if I'm not satisfied?

A. Yes. We offer a 30-day return guarantee on most products (professional line and accessories excluded). Simply contact us via phone or email at wecare@beautisol.com, and let us know you aren't satisfied. If you write us or leave a voice message, please be sure to include your name, email address and order number. We'll contact you and provide a Return Authorization Number (RAN). Simply return the remainder of the unused product back to us and we'll provide a full refund of the product cost. We do not refund any shipping costs. We'd also love to know what you did not like... We take our customer input seriously, and we are continually trying to improve our products.

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Q. Is it safe to use a sunless tanner while pregnant?

A. Since DHA is a sugar derivative, it is safe to use during pregnancy. HOWEVER, we always recommend you consult your physician before using any product during pregnancy, especially during the first trimester.

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Q. Will self-tanner change the color of my tattoo?

A. Not generally. On darker the ink colors such as black, gray or blue, you will not see any changes. On lighter ink colors such as yellow or red, you may see some slight darkening of the tattoo but the resulting color will fade as the tan fades. You can also use a dry wash cloth or Q-Tip to remove any excess self-tanning product from the tattooed area to lighten the tanning effect. Most people however, do not see any changes at all.

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Q. Can I get a copy of the instructional inserts I got with my product?

A. Of course! Under the "Education" tab, you can access and download instructional inserts for all our products under "PDF Inserts." Or just click here to go directly!

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Q. Do I need to exfoliate before applying my self-tanner?

A. Yes. Whether you’re using All Seasons Glow or Summer Glow, we recommend exfoliating first. To achieve your desired color, you might want to layer the self-tanner: Apply, let the product process for six to eight hours, shower, then reapply. You only need to exfoliate before your first application and then every 3-5 days to help the tan fade more evenly.

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Q. How much should I rub the self-tanner in during the application process?

A. We recommend that you use gloves and the palms of your hands when applying the product. It’s important to blend the lotion into your skin, making sure you’re covering every area and that there is no excess guide color on the skin. Be careful not to rub the product too much – this might result in the self-tanner molting and the guide color peeling off. If this happens, just grab a small, dark, dry towel and gently buff the area to even it out.

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Q. After my tan has processed and I have showered off the guide color, is there anything I can do to help maintain my sunless tan?

A. Yes - we recommend using a light body moisturizer daily, especially after showering or bathing to lock-in your color. Please Note: Your moisturizer should not contain AHA’s (alpha hydroxyl acids) or BHA’s (beta hydroxy acids). Both work as skin exfoliants, which can accelerate the cell turn over of your skin thus lightening your tan prematurely.

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Q. Can I go swimming or work out right after I apply a self-tanner?

A. No. It is recommended that you wait 6 – 8 hours before showering, swimming, or working out after your self-tan application. The product needs time to develop and water or perspiration will hinder that process and could lead to streaking.

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Q. If I swim in a chlorinated pool, will my sunless tan go away?

A. Chlorine is bleach, so it will lighten your tan prematurely, especially if you are in chlorinated water for an extended period of time. It is recommended that you pat your skin dry with your towel – do not rub your skin vigorously - just as suggested above after showering.

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Q. Will self-tanner stain my clothing?

A. Typically not, but you do have to be careful, especially the first time you try our product! After you have applied the product, we suggest you wait 5 - 10 minutes to allow it to dry thoroughly. Assuming you apply the self-tanner at night, we strongly advise that you wear dark, loose-fitting clothing (or PJ's) as some guide color may rub off. After the self-tanner has processed on your skin (usually overnight), we recommend rinsing off in the shower. You should now be able to wear whatever you want to show off your gorgeous tan! HOWEVER, for the first time you tan and until you know how your body reacts to self-tanner and how fast it exfoliates off with your own skin cell turnover, we recommend wearing washable, dark, loose-fitting clothing. We do not recommend wearing synthetic, cashmere or dry clean only clothing while you self-tan. We also recommend the use of OxyClean in your laundry to remove any residual guide color. Please note that Beautisol® is not responsible for any staining or color changes to your clothing.

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Q. Will the self-tanner protect my skin from sunburn?

A. NO!!! Please be aware that this is a faux glow and has absolutely no SPF rating. It is important to wear a sunscreen as recommended. Sunless tans in no way provide you with a “base” tan. If you burn easily in the sun, you will still burn easily while wearing self-tanner.

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Q. What’s the difference between sunless tanners, self-tanners, and tanning extenders?

A. Sunless tanners and self-tanners are the same thing! Most all use the active ingredient DHA to achieve a natural tan color on the skin without UV radiation. Tan extenders tend to have ingredients that prolong the life of your tan (either sunless or UV tans) and commonly use ingredients such as tyrosine and various moisturizing ingredients.

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Q. What are the advantages of self-tanning?

A. There are MANY advantages to self-tanning! Here’s our basic list:

  • Healthy alternative to UV tanning and sun tanning.
  • Does not damage your skin or cause premature aging.
  • Instant tan without burning, peeling, or blistering.
  • Convenient – you can even tan at night or on your own schedule. No appointment necessary!
  • Cost effective compared to spray tans or UV tanning memberships.
  • You look healthier, and let’s admit it, you feel skinnier, more toned and healthier!

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Q. Do I have to be a certain age to use a self-tanner?

A. No, you can use self-tanner at any age as long as you can apply it! Sinead Norenius, “Self-Tanning Queen” and founder of Beautisol®, started self-tanning at age 13. As a high school cheerleader, Sinead was not fond of showing off her pasty white legs, and with her fair Irish skin, UV tanning was not an option. Fortunately, self-tanning was a healthy, natural alternative. With the growing rates of skin cancer, the more you can stay out of the sun and protect your skin from UV damage the better!

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Q. Is it possible to have an allergic reaction to the product?

A. Yes, it is possible to be allergic to any ingredient in any product, including a self-tanner. The two most common allergic reactions people may have to self-tanner in particular tend to be from the DHA or the fragrance in the product. A test patch is always recommended 24 to 48 hours in advance when you use a new product.

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Q. How often can I use the self-tanner?

A. Generally speaking, you can use the dark body self-tanner as often as every three to five days on an "as needed" basis. In other words, if after three to five days, you notice your tan fading, you can do a light body exfoliation and re-apply. Having said that, one application of the body self-tanner typically lasts from four to seven days, depending on your skin type. After your tan fades, exfoliate and re-apply just like the first time.

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Q. My Mitt turned green, is this normal?

It is totally normal for your Mitt to turn green! This is caused by a reaction of the color correcting pigments in the self-tanner reacting to the sponge. It does not affect the outcome of the tan.

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Q. How often do I need to wash my Mitt?

We recommend washing the Mitt every month or generally after 4-6 uses.

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Q. How do I wash my Mitt?

Wash your Mitt using warm water and soap; letting the Mitt simply air dry afterwards.

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Anti-Aging Product FAQ

Q. How long does each anti-aging product last?

  • 99% Pure Peptide Rescue Serum: If used 1x a day: 90 days. If used 2x a day: 45–60 days.
  • Eye Want: Used 1x a day: 60–90 days (only use this product at night)
  • Bright Eyed: If used 1x a day: 60–90 days. If used 2x a day: 45–60 days.
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Q. How do I apply the product?

  • 99% Pure Peptide Rescue Serum: Use your fingers all over your face. We suggest spreading excess product onto your neck and behind the ears.
  • Eye Want: Use your ring finger in circular motions from the outer corner of the eye towards the inner corner of the eye and up onto the brow bone area. Do not apply on the eyelids.
  • Bright Eyed: Use your ring finger in circular motions from the outer corner of the eye towards the inner corner of the eye and up onto the brow bone area.
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Q. When do I apply the product?

  • 99% Pure Peptide Rescue Serum: Day and/or night. Some with dry skin may prefer to apply twice a day, while others with more oily complexions may prefer to just use it at night.
  • Eye Want: Use only at night.
  • Bright Eyed: May be used day and night.
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Q. Where do I apply the product on my face?

  • 99% Pure Peptide Rescue Serum: Apply all over the face including the neck and behind the ears. This will help strengthen the foundation area of the face and help prevent more sagging.
  • Eye Want: Apply just around eye area and below the brow bone. Never apply on the eyelids.
  • Bright Eyed: Apply on the outer eye area and below the brow bone.
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Q. How do I get the facelift effect?

A. Use all three products together, and make sure you apply the 99% Pure Peptide Rescue Serum to the neck and behind the ears. This helps to prevent more sagging. After months of use, it will help firm some of the underlying structure of the skin such as the collagen and elastic, making the skin look tighter and more youthful.

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Q. You say it's as good as Botox - Why? How?

A. BRIGHT EYED successfully pairs 5% Argireline®, a well-known peptide that aids in decreasing expression lines, and 5% Leuphasyl®, another effective peptide in wrinkle reduction for the combined effort in reducing the appearance of expression lines. These peptides interrupt the nerve messages that tell the muscles to contract, just like Botox does. In EYE WANT, its advanced formula contains 10% Snap-8 (the maximum recommended dosage), a newer offspring of the highly acclaimed Argirilene®. It is clinically proven to reduce crow’s feet by up to 63% as it targets muscle contractions. Another peptide ingredient that targets muscle contractions, Inyline, is added for extra fighting power so you can rest-assured you are fighting those wrinkles head on. That’s why using these two products is just like Botox but without the needles!

99% Pure Peptide Rescue Serum contains Leuphasyl® and Snap-8, which work together to reduce and prevent wrinkles. These peptides also interrupt the messages between the nerves to contract muscles, creating a more youthful appearance in your skin.

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Q. Do I apply it under or over my makeup?

A. You apply all three anti-aging products under makeup.

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Q. Do I need to exfoliate before applying?

A. It is not necessary, but regular, gentle exfoliation is always good. We recommend exfoliating 1–2 times a week as a great routine.

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Q. Has this been tested? How?

A. Each of the individual ingredients have been clinically tested, and all data sheets can be provided.

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Q. What happens if I get some in my eye? Will I go blind?

A. You will not go blind. Just rinse your eyes out immediately with cool water. Keep rinsing until all product residue is gone. We recommend you only apply the products to the outer corner of the eye and just below the brow bone. Do not apply directly to the eyelids.

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Q. How soon can I expect results?

A. Results vary from person to person, depending on how often and regularly you use the products, how old you are, and how severe your damage is. A good guideline would be that you can expect your skin to look more youthful and luminous in just a couple of weeks. Crow's feet and wrinkles around the eye will start to see some improvement in 14 days.

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Q. How long will the effects last?

A. There is no exact answer to that. You want to keep using it to continue to prevent the degeneration of your skin. Think of it like using the gym. Your body will remain in shape and continue to get more toned the more often you work out and the more diligent you are with your diet. Hence, using anti-aging products like ours will not only help improve your skin, but most importantly, will help slow down the degeneration of your skin. Remember, we are aging everyday – period. Using effective skin care products will help fight against that, but you have to do it every day! The other important factor is using a sunscreen religiously everyday whether there is sun out or not. You need to protect your skin from daylight, not just short stints in the sun during the summer months.

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Q. Can I get a copy of the instructional inserts I got with my product?

A. Of course! Under the "Education" tab, you can access and download instructional inserts for all our products under "PDF Inserts." Or just click here to go directly!

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Order FAQ

Q. How are my products shipped?

  • All ClubSol products are shipped free of charge via USPS first class mail or priority mail, depending on the weight of the products.
  • Standard shipping for all single purchase products is USPS first class mail or priority mail, depending on the weight of the products.
  • All UPS orders are shipped via UPS ground.
  • All Express Orders are shipped via USPS Express Mail. These are usually delivered next day, but in some cases may take two days. Orders must be received before 12:00 noon Pacific Time to be shipped USPS Express same day.
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Q. When will I receive my order?

  • The estimated delivery time for both USPS First Class and USPS Priority is typically between 5-7 days depending on the location.
  • The estimated delivery time for USPS Express orders is one day, depending on your location. Select areas require up to two days. Beautisol can not be held responsible for Express mail orders that require more than one day for delivery.
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Q. Can I track my order?

A. Yes. A tracking number is included in your shipping notification email. If you can't find your tracking number, please contact us at wecare@beautisol.com.

Q. Why is my basket empty even though I added products to my cart?

A. You most likely have cookies disabled on your internet browser. You must enable them to order from our website. To enable cookies, refer to your specific browser below:

For Internet Explorer 6 on Windows:
Click the "Tools" menu and choose "Internet Options"
Click on the "Privacy" tab
Click on "Advanced"
Check the option labeled "Override automatic cookie handling"
Click "OK" to save changes

For Internet Explorer 5 on Windows:
Click the "Tools" menu and choose "Internet Options"
Click on the "Security" tab
Click on the "Custom Level" button
Scroll down to the section labeled "Cookies"
Set "Allow cookie that are store on your computer" to "Enable"
Set "Allow per-session cookies" to "Enable"
Click "OK" to save changes

For Firefox on Windows and Mac OS X:
Windows: Click the "Tools" menu, then click "Options"
Mac OS X: Click on the "Firefox" menu, then click "Preferences"
Click on the "Privacy" icon
Click "Cookies"
Set the option labeled "Allow site to set cookies"
Click "OK" to save changes

For Safari on Mac OSX:
Click the "Safari" menu, then click "Preferences"
Click the "Security" icon
Set the option labeled "Accept Cookies" to "Always"
Click "OK" to save changes

If you still have trouble ordering after enabling cookies, please contact us at wecare@beautisol.com or call 1-866-237-4293.

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Company FAQ

Q. How did Beautisol® start?

A. Sinead Norenius, also known as “The Self-Tanning Queen” (www.SelfTanningQueen.com) has been an avid self-tanner all of her life, realizing at a young age the harmful effects of the sun. As a licensed aesthetician and educator who has worked for some of the top U.S. cosmetic and skin care companies, Sinead decided to combine marketplace needs with her passion for self-tanning and direct consumer education. This led her to team up with Chris Raniere and Tom Fischer to create what is now Beautisol®.

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Q. Who is Beautisol's® typical customer?

A. Beautisol® caters to anyone and everyone who wants to achieve a gorgeous, tan glow without the damaging affects of the sun.

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Q. Will Beautisol® offer more products in the future?

A. Absolutely! We have several products set for launch the second and third quarter of 2011, and we always welcome your feedback and help. So be sure to check your email for various testing opportunities! Feel free to take one of our surveys or contact us- we’re always happy to hear from you – tell us what you would like to see from the product line.

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Q. How can I become a part of Beautisol®?

A. There are many ways to get involved with our company! You can:

  • Join our Facebook group
  • Follow us on Twitter
  • Become a College Brand Rep
  • Fill out our surveys and give us your feedback
  • And of course, use our amazing products! Happy Glowing!

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Q. What happened to Antidote Skin Care?

A. Beautisol® began as Antidote Skin Care. We are still the same company with same people, same great products, and same focus on customer service and education. As we began to grow, the long name became a hindrance along with some other factors. We gave our loyal users a choice of shorter, more unique names, and Beautisol was selected. Plus, we got a full face lift on the website and a cool flashy logo.

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